IT Support/ IT Helpdesk

• 1–2 years of professional experience in IT support, IT Helpdesk, system administration, or similar roles.
• Solid understanding of computer hardware, networking, Windows OS, and basic Linux.
• Familiarity with Active Directory, Office 365, VPN, and antivirus solutions is preferred.
• Practical experience in PC/laptop setup, software installation, and troubleshooting.
• Strong problem-solving skills, with a hands-on and proactive approach.
• Responsible, honest, and able to work independently with minimal supervision.
• Good at English (Reading and Communication).
• Bachelor’s degree or higher in Information Technology, Computer Networking, or related fields.

• Assist in monitoring and maintaining IT systems (networks, servers, hardware) at head office and branches.
• Support basic configuration of network devices (firewalls, routers) under supervision.
• Manage and troubleshoot issues with CCTV, time attendance, and internal phone systems.
• Resolve common IT issues related to network, printers, and office software; guide users remotely when needed.
• Set up and configure laptops/desktops for new hires; perform basic diagnostics and repairs.
• Support IT procurement: assist in vendor evaluation and equipment selection.
• Manage user accounts and software licenses.
• Document IT procedures, incidents, and assist with reports.
• Participate in internal IT projects and other tasks as assigned.

Step 1: Submit Your CV
Apply directly through the Innotech Vietnam Corporation website by uploading your updated CV to the careers section.

Step 2: Phone Screening
If shortlisted, you will receive a call from the HR team for a brief survey and initial screening.

Step 3: Interview
Qualified candidates will be invited to an interview to further assess suitability for the role.

Step 4: Onboarding
Successful applicants will receive an offer and begin the onboarding process to officially join the team.